Instagram Publishing Service Disruption

Resolved

We are pleased to inform you that all posting backlogs have been successfully cleared, and our systems are now operating as expected.
If you encounter any further issues or have any questions, please don’t hesitate to reach out to us via live chat - we’re happy to assist you. We truly appreciate your patience and understanding as we worked to resolve this issue!

Monitoring

We’re seeing continued progress in clearing the backlog, and delays are improving. We’re monitoring the situation closely and expect things to return to normal shortly.

Thank you for your patience!

Monitoring

Instagram publishing has been renewed, and posts are going out successfully. We’re still experiencing delays as we work through the backlog caused by the outage. Thank you for your patience!

Investigating

Our team continues to investigate the issue affecting Instagram publishing. We appreciate your patience and want to reassure you that this remains a top priority.

If you choose to manually publish any posts during this time, please remember to use the “Remove from queue” option to prevent the post from being published again automatically if the outage is resolved.

We’ll continue to provide updates here as soon as more information becomes available. You can also subscribe in the top right corner to receive real-time notifications.

Thanks again for bearing with us.

Investigating

Our team is continuing to investigate the underlying cause of this issue and we apologise for the inconvenience. The issue is only affecting posts being published to Instagram - other social networks are not affected.

You can manually post your post using our app or using the dropdown menu to send yourself an email with the post information on the “Archive” page.

If you manually publish a post that is queued, use the “remove from queue” option to ensure it is not posted in the event the outage clears.

We will continue updating this issue as more information is available - you can subscribe in the top right.

Assessed

We are currently experiencing issues with Instagram publishing, which is resulting in posts failing to publish or being delayed. Our team is working to resolve the situation and restore full functionality as quickly as possible.

2 Affected Services: